In recent years,Aruba has increased its investment in the Chinese market and is fully committed to accelerating the after-sales experience of its new products, and has been continuously optimizing and improving. Aruba promotes PBS (PartnerBranded Support)services in the Chinese market, known as after-sales service support for Aruba authorized products, designed to provide a wide range of high-quality and efficient services to end customers.

Since June 1, 2019, Aruba FC(Foundation Care, BasicCustomer Service) service has been fully upgraded to provide 7X24 Mandarin support (hotline: 400-810-6618). In addition to the after-sales service hotline upgrade, in order to improve customer after-sales satisfaction,Aruba strictly audit, in China in accordance with technical strength, service capabilities and industry characteristics to select PBS authorized service providers.

To qualify as Aruba's PBS partner, the service provider must first be Aruba's Platinum partner, while meeting two basic conditions, namely, technical + delivery capability 。

Technical requirementsThe service provider is required to have 2 licensed employees (i.e. 1 person holds an ACMP certificate and the other holds an ACCP certificate).

Delivery capacityThis means that the partner must have the ability to provide complete technical services (including a 24x7x365 call center; a Level 1 and Level 2 technical support capability as defined by Aruba; customer on-site technical support; parts replacement and software upgrades).

In addition, the partner's renewal rate must ) 80% andits coverage nationwide. If you meet these criteria, you have the opportunity to become a partner of Aruba's PBS.

McFly is honored to stand out from the crowd through Aruba's rigorous review

Founded in 2000, McFly is committed to organizing IT solutions and services for customers versus industry, including basic networking and network security, cloud computing and virtualization, application delivery, and value-added software development. The company currently has 20 branch offices and 150 employees in the country, and in Beijing, Shanghai, Guangzhou, Shenyang, Chengdu with the main spare parts library and distributed throughout the country's project spare parts library, for the country's 1000 plus large and medium-sized customers to provide professional technical support and services.

In 2013, McFly partnered with Aruba to become Aruba's first White Gold Partner and Certified Platinum Service Partner in China, winning the "Partner of the Year" award several times. McFly has developed an excellent weak power team, e-commerce team, research and development team, good technical strength and warm service attitude so that McFly more and more users of the affirmation and appreciation.

Over the years, McFly has a unique understanding and experience in building enterprise and data center infrastructure networks, enterprise security, mobile office, and virtualization, and has developed a number of ARUBA ACDX-ACMX-ACMP wireless technologists over the years. At the same time, McFly's research and development team has deep software integration capabilities,WSA,SSA and other independent research and development products are based on Aruba products and other well-known brands to provide API targeted development, perfect compatibility with Aruba products to provide certification access functions, and on this basis added portal 2.0 protocol content to enhance compatibility.

McFly provides professional NOC service centers to large enterprise customers,including Proactive Monitoringand customer network infrastructure management. NOC engineers provide remote monitoring and network infrastructure services 24 hours a day, 5x8 or 7x24, and NOC's software systems monitor the operating status of hosts and systems in real time.

We focus on delivering efficient, secure, robust, controlled enterprise , , , enterprise , and Internet front ends. By adopting industry-leading technology and McFly's specialized , we ensure that corporate customers face the Internet age!

After-salesservice hotline: 400-811-9001

Company official website:http://www.microshield.com.cn